Task: Request Change
Change requests (CR) are opened through this activity.
Disciplines: Change Management
Purpose
Change requests (CR) are opened through this activity.
Relationships
RolesPrimary Performer: Additional Performers:
Outputs
    Main Description

    Whenever a Change needs to done to an asset, the formal change process must be followed. The process starts with the requisition of a change.

    The Change request must contain all important and detailed information about the change being requested in order for the CCB group make their analysis of the change and then approve it for the actual implementation of that change.

    Steps
    Fill in the Change Request form

    Every information needed should be provided in details. The more detailed the information have, the easier it is for the CCB group to analyse. It is important to be clear in the information provided.

    Some of the provided information can be changed after the analysis of the CR

    (  e.g. Bug fix request - The requester inform that the bug is in module X, and after the analysis the CCB find out that it is in module Y, so the requester original information is then changed. )
    Revise form and submit
    Before submitting the CR make sure that all informations are consistent and clear.